What is SMS Marketing?

SMS marketing is one of the most popular marketing trends today. It allows businesses to reach a large audience with a simple text message. SMS marketing can be used to promote sales, special offers, and events. It is a great way to keep customers informed about your business.

Many people use social media instead of SMS nowadays. Thanks to platforms like WhatsApp and Facebook Messenger, it is easier than ever to communicate with friends and family. While social media has become a natural part of our daily lives, text messaging is still extremely popular. The Telecom Council announced that 66% of U.S. adults owned a text-capable phone in 2021. That figure indicates that the average adult owned 2.6 text-enabled devices. Even though most users aren’t going out of their way to text, many people still receive a large number of texts each month.

As you can see, there is an enormous market for SMS marketing services. Businesses have the opportunity to connect with customers on a personal level via text message. It is a direct form of communication that can encourage customer engagement.

SMS Marketing

Why use SMS Marketing?

SMS is one of the most reliable forms of communication. It gets through to 95% of people worldwide. That level  of reach is unheard of in modern marketing channels.
 
SMS is also a low-cost medium. It is very easy to get started using it. You don’t need a dedicated server or complicated software. All you need is a link to Twilio and you’re ready to go.
 
SMS messages are also high-impact. Customers can’t ignore an SMS message because it comes from a company. Text messages prompt users to take action. For example, an SMS sale announcement can urge customers to purchase a product immediately.